Turning Hearts : FAQ

WHAT IS A TURNING HEARTS MEDALLION?

A Turning Hearts Medallion is a scannable medallion intended to be placed on the cemetery headstone of your ancestor or loved one.

The laser engraved QR code on the medallion can be scanned by anyone with a smartphone. Once scanned, gravesite visitors will be provided with a unique link that will connect them to the Turning Hearts profile created for your resting ancestor or loved one.

WHAT IS A TURNING HEARTS MEDALLION MADE OF?

A medallion from Turning Hearts is made from high grade aluminum metals.

HOW IS A TURNING HEARTS MEDALLION ATTACHED TO A HEADSTONE?

A 3M high strength adhesive is applied on the back of the medallion, and it is used to ensure a secure bond to the headstone or other desired surface.

CAN TURNING HEARTS MEDALLIONS BE PLACED ON SOMETHING OTHER THAN A CEMETERY HEADSTONE?

Yes. Turning Hearts Medallions were initially intended to be placed on cemetery headstones, but many users of the product have chosen to apply a medallion to the memorial wall plaques of mausoleum or columbarium crypts, urns and a variety of other significant places in memory of their ancestors and loved ones.

WHAT IS A TURNING HEARTS PROFILE?

As previously mentioned, each Turning Hearts Medallion has a scannable QR Code that provides a unique link to a decedent’s Turning Hearts online profile. This online profile is managed by you (or any designated person), and can showcase memories, accomplishments, videos, photos, tributes, and more with anyone that chooses to visit it online.

ARE THERE ANY ADDITIONAL OR MONTHLY FEES FOR HOSTING A TURNING HEARTS PROFILE ONLINE?

No. A Turning Hearts online profile is free. There are no monthly fees or data limits, and each medallion comes with a lifetime warranty. The cost of the medallion and shipping is all you pay for.

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